Billing and Insurance

What about finances?

Payment for professional services is due at the time we provide the dental treatment. We make every effort to provide a treatment plan that gives your child the best possible care while adhering to your timetable and budget. We accept cash, personal checks, debit cards and most major credit cards.

What is your office policy regarding dental insurance?

We will happily file your claim for you if we receive your complete insurance information on the day of the appointment. We will collect the estimated amount insurance is not expected to pay, so please be familiar with your insurance benefits. Your insurance company is legally required to pay each claim within 45 days of receipt. We file all insurance claims electronically, so your insurance company will receive each claim within days of the treatment. You're responsible for any balance on your account after 45 days, whether insurance has paid or not. If you haven't paid your balance within 60 days, we add a re-billing fee of 1.5% to your account each month until paid. We gladly send you a refund once your insurance compensates us. Accounts over 90 days will be sent to a collection agency.

We file dental insurance as a courtesy to our patients, and hope you understand. We do not have a contract with your insurance company, only you do. We are not responsible for how your insurance company handles its claims or for what benefits it pays on a claim. However, we can certainly assist you in estimating your portion of the cost of treatment. We at no time guarantee what your insurance will or will not do with each claim. We also cannot be responsible for any errors in filing your insurance. Once again, we file claims as a courtesy to you.

Please keep in mind: